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Find answers to common questions about HelpingAI, our API, and how to get the most out of emotionally intelligent AI.
HelpingAI is an emotionally intelligent AI platform built on the revolutionary Dhanishtha-2.0-preview architecture. Unlike traditional AI models, HelpingAI understands not just what you say, but how you feel, providing more natural, empathetic, and effective interactions.
HelpingAI offers several unique advantages:
hideThinkDhanishtha-2.0-preview is our flagship model featuring:
Yes! HelpingAI is fully compatible with OpenAI's API format. You can use existing OpenAI libraries by simply changing the base URL and API key:
from openai import OpenAI
client = OpenAI(
base_url="https://api.helpingai.co/v1",
api_key="your-helpingai-api-key"
)The hideThink parameter is unique to HelpingAI and controls whether you see the AI's reasoning process:
hideThink: true (default): Shows only the final responsehideThink: false: Shows reasoning in <think>...</think> tagsThis transparency helps you understand how the AI arrives at its responses.
Rate limits vary by subscription tier:
| Tier | Requests/minute | Tokens/minute |
|---|---|---|
| Free | 60 | 10,000 |
| Pro | 3,000 | 500,000 |
| Enterprise | Custom | Custom |
Yes! HelpingAI is designed for both personal and commercial use. Check our pricing page for details on commercial plans.
HelpingAI provides official SDKs for:
pip install helpingainpm install helpingaiYou can also use any HTTP client or OpenAI-compatible library in any language.
Yes! Set stream: true in your request to receive responses in real-time as they're generated:
stream = client.chat.completions.create(
model="Dhanishtha-2.0-preview",
messages=[{"role": "user", "content": "Tell me a story"}],
stream=True
)
for chunk in stream:
if chunk.choices[0].delta.content:
print(chunk.choices[0].delta.content, end="")Yes! HelpingAI supports advanced tool calling. Define functions and the AI will intelligently decide when and how to use them:
tools = [{
"type": "function",
"function": {
"name": "get_weather",
"description": "Get current weather",
"parameters": {
"type": "object",
"properties": {
"location": {"type": "string"}
}
}
}
}]Dhanishtha-2.0-preview supports up to 32,768 tokens of context, allowing for long conversations and complex tasks.
Use try-catch blocks to handle API errors gracefully:
try:
response = client.chat.completions.create(...)
except Exception as e:
if "authentication" in str(e).lower():
print("Invalid API key")
elif "rate limit" in str(e).lower():
print("Rate limit exceeded")
else:
print(f"API error: {e}")HelpingAI automatically detects emotional cues in text and responds appropriately. It considers:
Yes! Use system messages to guide emotional behavior:
messages = [
{
"role": "system",
"content": "You are a supportive counselor who validates emotions and provides gentle guidance."
},
{"role": "user", "content": "I'm feeling overwhelmed"}
]HelpingAI can detect and respond to a wide range of emotions including:
HelpingAI excels in scenarios requiring emotional understanding:
No. While HelpingAI can provide emotional support and guidance, it's not a replacement for professional mental health care. It's designed to complement human services and provide accessible emotional support.
HelpingAI can be used in educational applications for children, but we recommend:
Usage is calculated based on tokens processed:
If you exceed your rate limit, you'll receive a 429 error. You can:
Refund policies vary by plan. Contact our support team at support@helpingai.co for specific refund requests.
HelpingAI takes data security seriously:
We may use API interactions to improve our models, but:
Our primary servers are located in secure data centers in the United States, with additional regions planned for global expansion.
Check that:
https://api.helpingai.co/v1Response time can be affected by:
Try:
hideThink=false reveals reasoning issuesPlease include:
Yes! Enterprise customers receive:
Contact us at enterprise@helpingai.co for enterprise inquiries.
Still have questions? Join our Discord community or email us at support@helpingai.co.