Pricing

HelpingAI offers flexible pricing plans to suit developers, businesses, and enterprises. Our emotionally intelligent AI is designed to be cost-effective while delivering superior performance.

Pricing Tiers

Free Tier

Perfect for getting started and small projects

• Cost: $0/month
• Rate Limits: 60 requests/minute, 10,000 tokens/minute
• Features:
  • Full access to Dhanishtha-2.0-preview
  • Emotional intelligence capabilities
  • Intermediate reasoning with hideThink
  • Streaming responses
  • Tool calling
  • Community support

Token Pricing:

• Input: $0.50 per 1M tokens
• Output: $1.50 per 1M tokens

Pro Tier

For production applications and growing businesses

• Cost: $20/month
• Rate Limits: 3,000 requests/minute, 500,000 tokens/minute
• Features:
  • Everything in Free tier
  • Priority support
  • Higher rate limits
  • Advanced analytics dashboard
  • Email support

Token Pricing:

• Input: $0.40 per 1M tokens (20% discount)
• Output: $1.20 per 1M tokens (20% discount)

Enterprise

For large-scale applications and organizations

• Cost: Custom pricing
• Rate Limits: Custom limits based on needs
• Features:
  • Everything in Pro tier
  • Dedicated account manager
  • Custom rate limits
  • SLA guarantees (99.9% uptime)
  • Advanced security features
  • Data isolation options
  • Custom model fine-tuning
  • 24/7 priority support

Contact us at enterprise@helpingai.co for custom pricing.

Token Usage

What are tokens?

Tokens are pieces of text that the AI processes. Understanding tokens helps you estimate costs:

• ~4 characters = 1 token (for English text)
• 1 word ≈ 1.3 tokens on average
• Both input (your messages) and output (AI responses) count toward usage

Token Examples

Estimating Costs

Example conversation:

• Input: "I'm feeling anxious about my presentation tomorrow. Can you help me prepare?" (16 tokens)
• Output: "I understand you're feeling anxious about your presentation - that's completely normal..." (150 tokens)

Cost calculation (Free/Pro tier):

• Input cost: 16 tokens × $0.50/$0.40 per 1M = $0.000008/$0.0000064
• Output cost: 150 tokens × $1.50/$1.20 per 1M = $0.000225/$0.00018
• Total: ~$0.000233/$0.0001864 per conversation

Cost Optimization

1. Token Efficiency

HelpingAI is designed for efficiency:

• 5x fewer tokens than GPT-4 for similar quality
• Intermediate reasoning reduces redundant processing
• Smart caching for repeated patterns

2. Optimize Your Prompts

# Less efficient {#less-efficient}
messages = [
    {"role": "user", "content": "Please help me understand this very complex mathematical concept that I'm struggling with and provide a detailed explanation with examples and step-by-step instructions"}
]

# More efficient {#more-efficient}
messages = [
    {"role": "user", "content": "Explain calculus derivatives with examples"}
]

3. Use Appropriate Parameters

# For factual responses (lower cost) {#for-factual-responses-lower-cost}
response = client.chat.completions.create(
    model="Dhanishtha-2.0-preview",
    messages=messages,
    temperature=0.3,  # Lower temperature
    max_tokens=100    # Limit response length
)

# For creative responses (higher cost but more creative) {#for-creative-responses-higher-cost-but-more-creative}
response = client.chat.completions.create(
    model="Dhanishtha-2.0-preview",
    messages=messages,
    temperature=0.8,  # Higher temperature
    max_tokens=500    # Longer responses
)

4. Manage Context Length

def trim_conversation(messages, max_tokens=3000):
    """Keep conversation within token limits"""
    # Estimate tokens (rough calculation)
    total_tokens = sum(len(msg['content']) // 4 for msg in messages)
    
    while total_tokens > max_tokens and len(messages) > 2:
        # Remove oldest messages (keep system message)
        if messages[1]['role'] != 'system':
            messages.pop(1)
        else:
            messages.pop(2)
        total_tokens = sum(len(msg['content']) // 4 for msg in messages)
    
    return messages

Billing and Usage

Usage Tracking

Monitor your usage through:

• Dashboard: Real-time usage statistics at helpingai.co/dashboard
• API Response: Usage information in each API response
• Webhooks: Real-time usage notifications (Enterprise)

response = client.chat.completions.create(...)

# Check usage in response {#check-usage-in-response}
usage = response.usage
print(f"Prompt tokens: {usage.prompt_tokens}")
print(f"Completion tokens: {usage.completion_tokens}")
print(f"Total tokens: {usage.total_tokens}")

Billing Cycle

• Free Tier: Pay-as-you-go, charged monthly
• Pro Tier: Monthly subscription + usage charges
• Enterprise: Custom billing terms

Payment Methods

We accept:

• Credit cards (Visa, MasterCard, American Express)
• PayPal
• Bank transfers (Enterprise only)
• Purchase orders (Enterprise only)

Usage Alerts

Set up alerts to avoid unexpected charges:

• Soft limits: Warnings at 80% of your budget
• Hard limits: Stop requests at 100% of your budget
• Email notifications: Daily/weekly usage summaries

Comparison with Other Providers

Cost Comparison Example

Task: Generate an empathetic customer support response

Frequently Asked Questions

How do I upgrade my plan?

1. Go to helpingai.co/dashboard
2. Click "Upgrade Plan"
3. Select your desired tier
4. Complete payment

Can I downgrade my plan?

Yes, you can downgrade at any time. Changes take effect at the next billing cycle.

What happens if I exceed my rate limits?

You'll receive a 429 error. Options:

• Wait for limits to reset
• Upgrade to a higher tier
• Contact support for temporary increases

Do you offer discounts?

• Students: 50% off Pro tier with valid student ID
• Non-profits: 30% off all tiers
• Startups: Special pricing for YC and similar programs
• Volume: Custom discounts for high-usage customers

Can I get a refund?

• Free tier: No charges, no refunds needed
• Pro tier: Prorated refunds within 30 days
• Enterprise: Custom refund terms

How do I cancel my subscription?

1. Go to your dashboard
2. Click "Billing Settings"
3. Select "Cancel Subscription"
4. Confirm cancellation

Your access continues until the end of your billing period.

Enterprise Features

Advanced Security

• SOC 2 Type II compliance
• Data encryption at rest and in transit
• Custom data retention policies
• IP whitelisting
• Single sign-on (SSO)

Custom Solutions

• Model fine-tuning on your data
• Custom API endpoints
• Dedicated infrastructure
• Custom rate limits
• Priority feature requests

Support & SLA

• 99.9% uptime guarantee
• 24/7 priority support
• Dedicated account manager
• Custom integration assistance
• Training and onboarding

Getting Started

Free Tier

1. Sign up at helpingai.co
2. Get your API key
3. Start building with 10,000 free tokens/minute

Pro Tier

1. Sign up for free
2. Add payment method
3. Upgrade to Pro in dashboard
4. Enjoy higher limits and priority support

Enterprise

1. Contact enterprise@helpingai.co
2. Schedule a demo
3. Discuss custom requirements
4. Get a tailored quote

Support

Need help with pricing or billing?

• General Questions: support@helpingai.co
• Enterprise Sales: enterprise@helpingai.co
• Billing Issues: billing@helpingai.co
• Discord Community: discord.gg/helpingai

Ready to get started? Sign up for free and experience emotionally intelligent AI today!